Aiphone, which has been around since the 1970s, is a top name in the industry of security intercoms. Different models of the Aiphone intercom system are available to accommodate a wide range of scenarios and preferences. Before deciding to use Aiphone in your building, it is recommended that you read the whole overview, consider the benefits and drawbacks, and look into other solutions to ensure they will best meet your needs and those of your tenants.

Cloud-based Management

While Aiphone is durable, it is a clumsy intercom system that relies on antiquated technology and methods. A Windows Client is essential to Aiphone’s functionality, and this client can only be administered locally. Thus, it is necessary to manually upgrade software and systems, which incurs continuing costs.


The Aiphone intercom system is expensive to install because of the time and effort needed to connect and set up monitors at each receiving location.

Control of Access

Unfortunately, Aiphone’s access control features are limited.

Aiphone IX Series (Peer-to-Peer Intercom)


Capacity: Over 5,000 door stations and 5,000 master stations are possible.

Software: The software relies on a central hub, the IX-MV master station, which communicates with individual video door stations using Voice over Internet Protocol.

Hardware: The hardware consists of a master station that can talk to any other IX Series station via its IP address and connects directly to your network using CAT-5e/6 cable.

SIP Support: The Aiphone IX series supports SIP, and the SIP-enabled devices can connect to an external phone line.

Physical Access Control and Emergency Announcements: The master station acts as the central command for both the management of physical access and the dissemination of emergency information.

Compatibility: The IX Series is compatible with both older systems like key cards and newer ones like IP cameras, VMSes, NVRs, and iOS and Android mobile devices.

Programmability on a Personal Computer: IX-Soft PC Master Station Software transforms any Windows PC into a fully functional video intercom control room. It is possible to monitor and save footage from security cameras and door entry systems.

Receptionist Mode: When the front desk staff isn’t available, guests can use the system’s Receptionist Mode to get the help they need.

Interactive Map: The UI features an interactive map that admins can use to quickly select video stations with a click or drag.

Problem Detection: All stations and their buttons, speakers, cameras, and microphones can be checked at once with the IX-system-wide Soft’s line supervision and device check, which is a fault detection feature.

CCTV Integration: The IX Series supports popular third-party CCTV cameras with plug-and-play integration.

IX Mobile: IX Mobile is compatible with both the Android and iOS operating systems. Users may receive calls with full video and audio and even lock and unlock doors from a distance.

Cost of the Apple iPhone IX


  • Unlike other video conferencing solutions, there are no annual fees for using the features of a video intercom.
  • There is no need for a server
  • Able to accommodate anywhere from one to over five thousand door stations


  • To get all the features that are standard on today’s video intercom systems, you’ll need to buy a lot of extra stuff.
  • As of January 1, 2021, the mobile capability is unavailable due to Aiphone’s decision to cease IX Mobile.

By Manali