Almost all courier companies offer tracking services to their customers. Timely updates and real-time tracking build trust and reduce the frustration of waiting. Tracking solutions can be a practical addition to gaining the trust of your customers. Thus retailers must partner with a company that can offer tracking services to their customers. If you are looking for a reliable company that can help you manage your supply chain and develop a relationship with your customers, have a look at our list of courier companies in dubai. Browse through this extensive list, find your ideal courier partner, and contact them today!
Whether you run an eCommerce store or are just sending a package to your family members, after the pickup, we all want to track a parcel to see where it has reached. Several courier companies in Dubai offer tracking services to their customers. It enables them to track the progress of the shipment and ensure that it is delivered on time. With the tracking details at your fingertips, you can avoid any frustration during the waiting period and share the details with your customers to put them at ease.
Tracking updates makes the time bearable for customers, and it also increases your connection with them. With a reliable courier partner, you can not only streamline your supply chain but boost customer satisfaction by sharing the tracking details. All courier companies in Dubai use different transportation channels and communication processes. Thus, the tracking method will depend on the type of service you choose. In this article, we will share the process of tracking a package for all the courier services.
How to Track Packages
Once you have placed an order with any courier company, you will receive a shipment or a tracking number. With this number, you can track your package and see where it is in real-time. Head towards the official website of the courier company, and enter the tracking number they provided. If the company uses a specific tracking solution, you will receive the details and information about tracking electronically.
Some courier companies offer tracking via an app. In that case, you will be required to download their application and register yourself to track your parcel. However, whether you are tracking your package from their website or via an application, you will need the ID or tracking number. The courier companies in Dubai provide this tracking number in the receipt, or the number is mailed to you once your package is picked up.
Why Should You Focus On Tracking When Partnering With a Courier Company?
Package tracking is essential, and it is also one of the factors that guide your decision of the courier company. Thus, when shortlisting a courier company to support your supply chain, you must not ignore package tracing. Almost all courier services in dubai offer package tracking, but you need to find the best one and partner with them. Since package tracking directly affects your customer experience, it is an integral factor to consider. Some benefits of offering package tracking include:
Customer Loyalty
In the digital age, every retailer and eCommerce store is expected to provide tracking details to the customers. The services must match with the ones offered by industry gains such as Amazon, and if it’s not, you will lose revenue. Thus, you should make efforts to meet the customer’s experience and provide a seamless delivery experience to them. Efficient delivery can be used to sway the customers and can be one of the defining factors of your service.
If you provide an impeccable delivery service to your customers, they are more likely to stay loyal to your brand, and this will increase your customer retention rate. Thus, choosing the best courier services in Dubai becomes all the more important. You should ensure that your courier partner has a tracking page where customers can go and get updates about the delivery of their products. With these tools, you will be able to build a strong connection and rapport with your customers, which will result in long-term relationships and brand loyalty.
On the other hand, working with an order fulfillment company may also be a good idea if you’re running an E-commerce store. An order fulfillment service provider is in charge of storing, packing, and shipping products on behalf of the e-commerce businesses. They perform the order fulfillment process to save your business time, money, and effort while improving customer satisfaction.
Moreover, because they handle the shipping process for you, they also invest in modern tracking technology to track every parcel from the moment it’s packed to the day it’s shipped. So, if you want your orders delivered on time, choose the best order fulfillment service company as your E-commerce business partner.
Reduced Delivery Cost
Delivery mistakes can often be significantly costly. They can add to your expense, and you will be required to pay everything from extra shipping fees to return costs. This means mistakes with deliveries will not only affect your company’s reputation but also hurt your finances. This is why you need to ensure that all the deliveries are done on time and with utmost responsibility.
Courier services in Dubai are the ones that manage deliveries, and you must pick a partner who has an impeccable track record. If the company does its job responsibly, you will not experience any issues with deliveries, and you can save yourself unnecessary expenses. In addition to minimizing cost, a good courier partner will protect you from the bad press, and your customer churn rate will remain unaffected. Thus, you should take your time and review all the available options before choosing a courier service partner for your business.
For instance, it can be an excellent idea to factor in your prospects’ experience, reputation, level of customer support, delivery costs, and other services. The more you know your potential courier service partner, the higher your chances of choosing the right one for your business needs.
Better Communication With Customers
With the ideal courier partner, you will be able to incorporate transparency in all your operations. Tracking solutions will show the shoppers that you have nothing to hide and help you build a better relationship with them. Since customers will be tracking their items from the get-go, if they face any issue with the delivery, they will share that with you.
This will also give you a chance to take immediate action and fix the problem. On the other hand, courier services in Dubai that do not offer visibility will not provide that support to customers, and it will affect their buying express with the brand. The improved communication between shoppers and retailers will facilitate trust and strengthen your bond leading to long-term relationships with your customers.
Conclusion
Online shopping has become a popular way of buying goods in today’s modern world. Hence, if you have an e-commerce business, it’s crucial to provide your customers with the best shopping experience possible. You can do it by partnering with a reliable courier or an order fulfillment service provider that offers package tracking services. To know more about tracking packages, keep in mind the information mentioned here.